Privacy Policy

1. Who we are

This website and the ErosCode program ("ErosCode", "we", "us", "our") are operated by Noviq Labs Limited, 74–78 Stanley Street, Won Hing Building, Flat 5, 4/F, Central, Hong Kong, company registration number 80611241.

If you have questions about this policy or how we handle your data, please contact us at [email protected].

2. Scope of this policy

This Privacy Policy explains what personal data we collect when you visit eroscode.io or purchase the ErosCode program, how we use it, on what legal basis, who we share it with, and what rights you have. It applies to users worldwide, including users in the European Union, the United Kingdom, and Switzerland.

3. Data we collect

3.1 Contact and account data

When you purchase ErosCode or sign up for our email list, we collect your email address and, where provided, your name. This is used to deliver the program, send you relevant communications, and manage your access.

3.2 Purchase and payment data

Purchases are processed by our payment providers (including Ablefy and other third-party processors). We receive confirmation of your purchase and subscription status, but we never receive or store your full payment details such as card numbers or bank data. Those are handled exclusively by the payment processor.

3.3 Usage and technical data

When you visit our website, we may collect standard technical data such as your IP address, browser type, device type, operating system, pages visited, and time of access. This is used to operate and improve the website.

3.4 Communications

If you contact us by email or through any contact form, we collect and store the content of your message and your contact details in order to respond to you.

4. How we use your data

We use personal data for the following purposes:

• To deliver the program — providing access to ErosCode content, processing purchases, and managing your account.
• To communicate with you — sending order confirmations, program updates, and, where you have consented or where permitted by law, marketing emails. You can unsubscribe at any time.
• To operate and improve the website — understanding how visitors use the site and fixing issues.
• To comply with legal obligations — retaining records as required by applicable law.

5. Legal bases (GDPR)

Where the GDPR applies, we process your data on the following legal bases:

• Performance of a contract (Art. 6(1)(b)) — delivering the program and processing purchases.
• Legitimate interests (Art. 6(1)(f)) — operating and improving our website and services.
• Consent (Art. 6(1)(a)) — sending marketing emails where required. You may withdraw consent at any time by unsubscribing.
• Legal obligation (Art. 6(1)(c)) — retaining records as required by law.

6. Third-party services

We rely on the following third-party providers, each of which has its own privacy policy:

• Ablefy — checkout and payment processing.
• ActiveCampaign — email marketing and automation.
• FunnelCockpit — website and funnel hosting.
• Meta Platforms (Facebook/Instagram) — advertising and analytics.
• Google LLC — analytics and advertising.

These providers may process data on our behalf and are bound by appropriate data processing agreements.

7. International data transfers

Noviq Labs Limited is based in Hong Kong. Some of our service providers are based in the United States or other countries outside the European Economic Area (EEA). Where personal data is transferred outside the EEA, we rely on appropriate safeguards such as the EU Standard Contractual Clauses or the certified transfer mechanisms provided by those services.

8. Data retention

We retain personal data only for as long as necessary for the purposes described above. Purchase and transaction records are kept for as long as required by applicable tax and accounting law (typically 7–10 years). Email marketing data is retained until you unsubscribe or request deletion. Website log data is typically deleted within 90 days.

9. Your rights

Depending on where you are located, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to correct inaccurate or incomplete data.
• The right to delete your personal data ("right to be forgotten").
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with your local data protection authority.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Cookies

Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, and measure the effectiveness of our advertising. You can control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the website.

Where required by law, we obtain your consent before placing non-essential cookies.

11. Security

We take reasonable technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. All data transmitted between your browser and our servers is encrypted using SSL/TLS. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available at eroscode.io/privacy, with the date of the last update shown at the top. We will notify you of material changes by email where required.

13. Contact

Noviq Labs Limited
74–78 Stanley Street, Won Hing Building, Flat 5, 4/F
Central, Hong Kong
Company No. 80611241
Email: [email protected]